Idea Cellular — Fake bill

Last night i checked my idea bill may be after few years as i have been using this number [protected] for years as trusted the company...however i realized last night that there is a charge of |Rs 250 added for 3g vas usage which i never opted for as i don't even use a smart phone for this number and the phone that i use with this sim is a Lava Arc6 basis non smart phone which can't connect to the internet. Immediately i called up idea customer card and the representative (priyanka) verified that i have not been using internet on this number hence they will wave off my 2 months charge, i asked why only two months as i don't use this service neither i asked this for...I AM NOT AN IIN STUDENT, please spare me and the company which says no ullu banaowing has been making a fool out of me for last few years. Refernce number c1-[protected] they have said that they are writing an email to Mr birla probably and he will approve this waiver, i have been asked to wait for 96 hours before they can even tell me which date this service has this been activated on ...I am pissed big time and thinking of running a negative video campaign through social media have a very good thought around it IIN .. Indian institue of nuts will only take this ad..Idea Internet Network..GUrrrrr I have been following up with idea for so many days all they are saying is that someone will call me back ...anyone out there please help me i want to take this further