[Resolved]  Idea Cellular — Fake offer

Address:

140501

Hi team, I have complain against the idea mobile company. They are going cheated their customer by provided half detail of offer provided them.
Yesterday(12 Feb 2016) i got a message from idea that just recharge the 129 and you will got 1 gb 3G data balance for 28 days. I have recharged by phone online, and got message of recharge successful but not got any internet data.
I have wait for two hours then called the idea customer care, they told me you will got balance within 6 to 48 hours. I have told them i required data urgently but they told for wait.
Today (13 Feb 2016) I have checked again but still did not got any balance. I have called to customer care again, now they told me that you have got the balance please try again, i have did the same, but did not got any result.
I have called again to customer care now they told me other story, they said me that this data offer only idea smart phone user not the normal smart phone user, I have asked them then why your company did not provide all this information in the offer message which was sent to me. they told me you need check before recharge, but i don't know hows it will be checked.
I want my 129 balance back and I'm requesting you please stop these fake messages from the companies like idea, so that other user will not suffer like me.

Regards,
Pardeep singh