[Resolved] Idea Cellular — Fake promises at no. port time

ankurkapil

from Chandigarh, Chandigarh

Address:

Gurgaon, Haryana, 122016

Idea excutive executive calls me and say, sir please port your number in idea and we will give you 120 rs recharge and 25 paise local and STD and I2I 10 paise for life time validity in 140 rs of recharge.When is port my number in idea, I get only 70 rs balance and 30 paise local and STD for 3 months only in 140 rs.I called my times to idea care.But i dnt get any Help.So please dnt port your no. in idea.

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Nov 2, 2016

Complaint marked as Resolved

My complaint is resolved.Thankyou for your support.

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Idea Cellular Customer Care's response Hi,

Sincere apologies from us. We have your contact details and we will get back to you shortly.

Regards,
Yogesh

Verified Support

Oct 28, 2016

Idea Cellular Customer Care's response Hi Ankur,

As per your telecom with our customer service associate on 28th October 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Regards,
Abhi

Nov 02, 2016

Updated by ankurkapil Hi,

My complaint is resolved.Thank you for your support.

Regards,
Ankur

Verified Support

Nov 05, 2016

Idea Cellular Customer Care's response Hi Ankur,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh