Idea Cellular — False Bill generated

Address:

New Delhi, Delhi

Hi My Postpaid number is [protected] which i have migrated from Vodafone because of high value plan in Idea. I am working in HCL technologies. I am using a corporate Plan. of rental rs. 175/-. after taking this plan I add some of data package which costing 250 for 1 GB and 280 for 1 gb. On my request idea people increased the Credit Limit to 1500. because according to my normal usage i should get the bill of 500-700 . Till April 2015 i t was fine. The last payment i made was 750/ - on 10th of May 2015. Then on 27th may when my next bill generated they sent me the bill of rs. 2951.63./- which was unusual and way higher then my expectation. I called customer care and discuss the bill. I said "How can you people send the bill of this amount my credit limit is only 1500/- Bill Date -27th April Bill Period -27-Apr-2015 26-May-2015 after due date 3010. as per bill MNP_RET_CHAMP175 27-Apr[protected]May-2015 175.00 Total 175.00 data usage Mobile Web [protected]@250_3G 27-Apr[protected]May-2015 250.00 3G_1GBratecutter_ACC_280 -08-May[protected]May-2015 280.00 GPRS Fixed Validity Pack 7 250.00 GPRS Fixed Validity Pack 7 250.00 Wrong Charge --Disputed GPRS(Volume) Usage - 6931344.00 1496.27 I Denied to pay the wrong bill and asked to prepare the correct bill. When I am using data pack how can you charge separately for the same 1496/- Then they did not change the bill. therefore the problem starts. They kept sending me the wrong bill and i have send so many mails and calls to idea. nothing works. They also barred my services and then i bought a prepaid airtel number. Now today one of my relative got a call asking my number and payment. It was embarrassing for me and for them also. Now i contacted that lady who called my wife and my relative asking payment. I said please correct the bill and then i will make the payment. She said if you will not make the payment today by 12 noon. we will Permanently disconnect your number. Now i want to pay the complete and correct bill if i get it without extra rental and LPC. I have suffered a lot without my number. no one able to contact me i had spent hours in changing my number to bank, gas agencies school office and to friends. I was very annoying. I want also compensation and apology from the company now Regards, Nizam Khan contact -[protected] [protected]@gmail.com