Idea Cellular — False gamepind and internet charges

Address:

Indore, Madhya Pradesh, 452005

From last few months, there are false charges included in my bill. For march 2016 month also they have included below charges which are not correct -

1) gamepind charges: can you please let me know when i opted for this services. I have multiple time said you that i never opted for this services. Why are you charging for this. This is not fair and i am not going to pay for the services which i am not using.

2) gprs fixed validity pack : there are two separate charges of 250 rs.

The one is charged under heading "gprs core service_sb_0_acc_250_289" and other is charged under "gprs fixed validity pack 7".
So the internet charges have been added twice in the bill.

Can you please correct the bill and send me the corrected bill.