Idea Cellular — Free 4g sim with 1gb data free, updation & sales executive wrong commencement

Address:Kanchipuram, Tamil Nadu, 600096
Website:www.ideacellular.com

From:
G.Praveen Kumar
Plot No: 114, Door No:1/11, 1st Main Road,
Venkateshwara Nagar,
Ramapuram
Chennai – 600 089.

To
Ideacellular Limited,
PSA Fort, OMR -96, 1st Main Road, Nehru Nagar,
Perungudi, Chennai, Tamil Nadu 600096

Sub: 4G Sim with 1GB Data Free for Idea No: [protected] Account No:[protected]

Dear Sir/Madam,
Hi
Idea Team,
This Praveen Kumar and My Idea Postpaid Mobile No: +91 [protected] till 09 March 2016 my Unbilling amount was nill.
After upgrade of 4G Sim and activated by your Idea executive and told he 1GB 4G Internet free for 10 days from 09 March 2016 onwards.
The very next day or two my unbilling show Rs. 1104.19
There is no were I'm involved in the matter.e

Now the total Bill Amount is 1520.88 after billing cycle

I'm always in WiFi zone and I'm paying Rs.850 /per month.
Please do not fool the customers.
Request to do the need fool at the earliest.

1, Complaint Request C1-[protected] dated[protected]
2, Complaint Request C1-[protected] dated[protected]


Regards,

G.Praveen Kumar
+91 [protected]
(SUGUNA REFREIGERATION)
+3 photos
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Idea Cellular customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 31st March 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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