Idea Cellular — Heavy billing

Address:	Lucknow, Uttar Pradesh, 226021
Website:	www.ideacellular.com

I own [protected] i have opted for 199 i plan. which I modified in between month for which i have been charged 5430 on pro ration based. my credit limit was 1650 and company did not intimate me about credit limit and also according to guidelines of trai customer should be intimated about his credit limit and should be also intimated on reaching 80% of his credit limit. and also there is no where explained about pro ration CAF, Startup kit, ideacellular.com, myidea app. Just because the number is postpay comany can impose any amount over the customer and barr the number.On a user with monthly pack of 199 and credit limit of 1650 how can company impose amount of 5430 at a instant. And while i contacted customer care they always for everything tell to wait till generation of bill. The company is also misleading the customer as it provides free usage according to plan free minutes, sms etc but there is no way to check how much you have used from it and if you ask customer care they will say it can only be checked after bill generation.It seems all these are fraudelt practices to charge heavy from customer.Its just because postpay customer are bound to pay anything anyhow charged by company through misleading customer and fraudelt practices.