[Resolved]  Idea Cellular — Horrible network service

Address:

400705

On 29th Jan 2016, I have ported to IDEA.

In spite of having a 3G connection, I am not getting even 2G network. The network is so much fluctuating, that any moment signal from 3G goes to 2G & suddenly it disappears. Network fluctuates a lot. Even if the network is showing 3G connectivity, a image of 17kb can not downloaded or uplaoded. In fact the Idea app itself does not open with the kind of network.

For reference, I have attached screen shots. You can check the date & time at which suddenly network goes off.

Every time I complain with the customer care, they were not taking complains & just ask to do settings in the handset. But even after doing that the situation is same.

And for every call to customer care I get a mail that there was some concern with my connection. And the next mail is that the issue had been resolved.

Frustrated with loading signals... I wanted to port out of this mobile service.

Kindly suggest.