[Resolved] Idea Cellular — I ' m not getting a perfect internet speed as well as perfect network

Muli

from Anakapalle, Andhra Pradesh

Address:	Thane, Maharashtra, 401404
Website:	Idea Cellular

While taking a billing 4g idea sim card via a idea gallery, they told me that i will get a perfect full network at my residence area; but unfortunately i am failing to get the full network, so i request to please; make my internet speed perfect and also the network which is nill all the time. so i kindly request you the please do the need full. and make my idea network more better for life time.

Thank you,
Your valued customer
Name : mehul bharat randeria
Email id : m.b.[protected]@gmail.com
Cell no. : [protected].

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Oct 31, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Idea Cellular Customer Care's response Hi Mehul,

We regret the unpleasant experience with network. We'll look into this and revert with an update soon. You can also call 198 from your Idea mobile for further assistance.

Regards,
Abhi

Verified Support

Sep 23, 2016

Idea Cellular Customer Care's response Hi Muli,

As per your telecon with our customer service associate on 23rd September 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Regards,
Abhi

Verified Support

Sep 30, 2016

Idea Cellular Customer Care's response Hi Muli,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh