[Resolved] Idea Cellular — I am very much disappointed by your service | |||||
Today morning, I saw an offer of 165 on my idea no [protected] which was promised to give me 1gb of internet, (screenshot attached with date and time), after recharge, my internet balance was still zero, upon using balance balance was deducted. Upon calling the customer care guy, nothing was resolved. Again, I recharged the phone with a top up of 20, received a message of its success. Yet, didn't receive any balance, and again called you guys, no issue was resolved. I am sending this text hoping both the issue get fixed. I have wasted half a min on the guys over the customer care section. I have my entrance today, and I had to receive very important documents today, just you people I am not being able to do so, can't call anyone in this distant world. I'm gonna sue you all people for all the problems you have made me go through. Was this information helpful? | |||||
May 25, 2016 Complaint marked as Resolved nothing Idea Cellular customer support has been notified about the posted complaint. Verified Support May 24, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Thanks & Regards, Customer Care, Idea Cellular Verified Support May 25, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved. Thanks & Regards, Customer Care, Idea Cellular | |||||
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contact no is [protected] not [protected]
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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