[Resolved]  Idea Cellular — I don't get my balance or refund after rechage

Address:Gwalior, Madhya Pradesh, 474001
Website:www.ideacellular.com

Dear team,
I have done recharge of 200 rs in my idea number [protected] but i didn't get neither balance nor refund..
I have done my rechage on date:[protected]:46:36 and my trasaction id is:-fsm[protected] and rechage done by www.ideacellular.com.

So this is my humble request that please refund my money ..

Thanks for your consideration..

Regards
Parul shrivastava
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Aug 6, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried contacting you on your alternate contact numbers however were unable to reach you. Please share a suitable time to speak for us to address your query.

Thanks & Regards,
Customer Care, Idea Cellular

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