[Resolved] Idea Cellular — Idea Broadband Re Complaint

mahe reddy

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411014
Website:	www.ideacellular.com/broadband

Hi this is Shiva . I had made a complaint sep-27-2016 on idea broadband.which we had taken on Sep 23th 2016 and amount paid was Rs 8100and it was disconnected in 2 days. it was told that the amount would be refund in 45 days, As of now i did not get any refunds and there is no response from Idea cellular team, Those only said "We will get back to you shortly".as of now no response, that idea sales guy (nithin: [protected], (idea connection guy ) was blocked my mobile number (idea connection guy ). i gave money(8100) to this sales guy below are my connection ids .

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
and i am attaching previous complaints details please find these attachments .
Shiva donapati
[protected]

+1 photos

Was this information helpful?

No (0)

Yes (1)

Jan 3, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

Idea Cellular Customer Care's response Hi Mahe,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Abhijit

Nov 30, 2016

Updated by mahe reddy hi Abhjit,

I am seeing same reply ''we will get back to you shortly '' from 2 months .that day you told me the same answer to my brother, Check my attached image u will know how u replied.

Verified Support

Nov 30, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate on 30th November 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Regards,
Riya

Verified Support

Dec 03, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate on 02nd Dec 2016, , we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Riya