[Resolved]  Idea Cellular — Idea dongle connectivity frequent breaks - 3rd complaint

Address:411060

1. I have an Idea 3G Smart Wifi connection (Dongle) since Aug 2015. SInce inception, I have faced frequent breaks/ drops in connectivity and have to log in frequently, IN SPITE OF ALL FIVE BARS in the network. Connectivity breaks happen IN SEVERAL LOCATIONS AND WITH ALL 5 BARS CONNECTIVITY!
2. Number of complaints filed so far - Q1 -[protected] and 2nd one complaint was S1- [protected].
3. However, my complaints have not been addressed so far.
Please address my complaint urgently, else I will be forced to escalate my complaint appropriately.
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Aug 9, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Sir,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret for the inconvenience caused to you. To help us serve you better, please message us your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or contact 121.

Thanks & Regards,
Customer Care, Idea Cellular

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