[Resolved] Idea Cellular — Idea internet recharge: amount is deducted but recharge is not done due to session expired | |||||
I recharged my idea number [protected] for rs. 63 through my sbi internet banking on 07th dec 2016 at around 12:00 pm. I used idea cellular official website for recharge it took me properly till i paid the money through netbanking then it stopped with session expired message. Now i neither got my number recharged nor received the money back in my account. Netbanking details 07-Dec[protected]Dec-2016) To transfer TO TRANSFER INB Idea IDEA_RECHARGE Paymen Ref no. HSBI[protected]IGAAJWJKT0 Amount. Rs. 63.00 Was this information helpful? | |||||
Jan 7, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 07, 2016 Idea Cellular Customer Care's response Hi Chanchal, We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest. Regards, Esther Verified Support Dec 07, 2016 Idea Cellular Customer Care's response Hi Chanchal, As per your telecon with our customer service associate on 7th December 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Esther | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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customer care, i had call customer care currently which number added and i have ...i request at present which number in cug
We request you to dial 12345 from your Idea mobile to reach our customer care helpline for further assistance or write to [email protected]. You can also visit our website, www.ideacellular.com.
Regards,
Esther