[Resolved] Idea Cellular — Idea network issues

Amrita2405

from Coimbatore, Tamil Nadu

Address:

Ranga Reddy, Andhra Pradesh, 500084

I have been using this network to make STD calls since past 4 years. But of late I face huge issues to make any calls STD and even local. There is no instance where I can get connected easily at one go. It wouldn't be able to connect before minimum 5 call drop issues for a single call. Even alter the getting connected there would be frequent disconnections or disturbances.

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Oct 25, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Idea Cellular Customer Care's response Hi Amrita,

We understand & regret the network trouble that you are facing. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.

Regards,
Yogesh

Verified Support

Sep 24, 2016

Idea Cellular Customer Care's response Hi Amrita,

As per your telecon with our customer service associate on 24th September 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Raj