[Resolved]  Idea Cellular — Idea not credited the data balance which was mentioned in their earlier message

Address:Karimnagar, Andhra Pradesh, 505460
Website:www.ideacellular.com

I got a message from idea that by dialing*150#, you can get 350mb data 3g/4g for 5 days as loan for 26rs. After that by dialing that no. I got 100mb only.. Remaining balance not credited into my no... I called customer care but they told you can get only 100mb itself. Then why idea sending this type messages?? I want idea to credit the remaining data in my no.
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Aug 28, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the unpleasant experience. Kindly reply with your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
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