[Resolved]  Idea Cellular — illegally swap my no.[protected] to other costumer by idea cellular, indore.

Address:

Indore, Madhya Pradesh

Dear Sir/Mam,

I
Ishan Bansal S/o Mr Salil
Kumar Bansal R/o H.no 1240/27 Nanda Nagar Indore (M.P) I
regret to inform u that my mobile number [protected] has been swap
illegally - unauthorized by someone of idea executive (Rahul,
Sameer telecom Raipur )

I was holding This mobile number([protected])
since last 7 months i was using this in regular basis, before this incident the
outgoing n incoming are completely stopped and the network was also not
available and when this incident was happened i was in Goa that time my younger brother
was using the number. And when i came back to Indore, and started my No. that
time I was shocked that time because my number was using by some other person
by the name of "Shadab Khan" from Raipur . as per our
conversation he was badly abusing me & say its mine number and i have purchased
this no from so called rahul, sameer telecom Raipur at 5000rs.

Suddenly
i talk to Mr. Jaideep singh
makkar(Sale Head of idea cellular M.P) and i discuss with him about the
incident he gives me the number of Mr.
parvez khan ([protected]) (Some one of Idea executive) and he says to me
that don’t worry u bring out your
documents and the old sim card and we will get your number back
immediately, I have
submitted my all documents to, Ms.Nupura Kshirsagar(Appellate officer of
idea ) and Ashiwini thakkar (Senior Manager of idea M.P) for this no.
investigation.


Now
i am suffering from this problem from many days, and i also raise
complaint on idea appellate, and have not get resolution of this
complaint, you can see my Froward mail below.

Kindly Accept my this mail As compliant against Idea Cellular Ltd.Indore who is fully responsible for this case,
I also have Raise this Complaint at Consumer Forum Helplinen-[protected].

Consumer Forum Helpline Complaint No. is :523198.
My Alternate No. is [protected] For Contact.

Please help, Need your Help Urgent,


Your faithfully,


Ishan Bansal,

Indore,