[Resolved] Idea Cellular — Improper publicity of offers on 3g data recharge
A
anu.pathania485
from Srinagar, Jammu and Kashmir
Address:
Kangra, Himachal Pradesh, 176061
I was offered a recharge of 2gb / 3 g data on recharge of Rs 347 bt data of 1.5 something g b was credit in my account. Why dis is so. I contacted all possible persons up to senior excutive who don't have any satisfactory answer. Dey just kept on killing my time n making fun of me. Being a common man I was not able to understand your company's policy regarding recharge . I am sorry to inform u that niether your team was able to make it understand. Sir kindly make me understand in this regard n help me out. N let me know why my call to your help line number was a thing of time pass to them .
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Aug 5, 2021
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
We deeply regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
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We deeply regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular