Idea Cellular — Incorrect Display of Balance and Charge Amounts Idea Mobile No. [protected]

Mehta KB

from Pune, Maharashtra

Address:

Pune, Maharashtra

Dear sir/madam, For past many days, on completion of a call my pre-paid scheme mobile has been showing amount charged at the rate of Re. 1 per second. Also, balance shown is always Rs. 180.45. Kindly rectify the problem and reconcile my balance in case of wrong deductions, if any. Regards KB Mehta

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 02nd Aug 2015, we wish to affirm that your concern has been acknowledged and a complaint for USSD access has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 3rd Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular