Idea Cellular — Inflated bill

Address:	Pune, Maharashtra, 411033
Website:	www.ideacellular.com

Hi Sir/ madam,
This is an attempt to settle dispute over inflated bill yet another time, after having sent 3-4 emails ( with evidence) in this regard to Idea customer care with No response. My IDEA postpaid a/c #[protected].
I have paid all Idea bills on time. I've evidences to support my case. Please see

Evidence - 1

15-Mar-2015 14-Apr-2015, Idea sent me Bill is 1488.77 which comprises of 3 Internet charges. ACT3G450, (ACTBOOST250 * 2) . While I agree to (ACTBOOST250 * 2), however ACT3G450 even though was requested by me, but was declined by Idea and hence never used.
So the extra bill charged by Idea in this month needs to be waived off.
(450 + service charges of 12%) i.e. 504 Rs

Attached screenshot.


Evidence - 2

My Idea service ended on 22nd April, on my request, solely because of low connectivity in my area.
But yet again, I was charged internet charges which I never requested nor used.
For this period, 15-Apr to 22-Apr-2015 ( Idea sent me Bill of 310.61 which again comprises of Feature charges ACT3G450 (120 Rs). It doesn’t make sense to charge for a Featured Internet, when I am already getting 1GB internet free with monthly pack of (375.00) and I never requested for the same.
The extra bill charged by Idea in this month needs to be waived off.
(120 + service charges of 12%) i.e. 144 Rs

Total of the amount that Idea needs to waive off is 504+144 = 648 Rs,
which is what a bone of contention today. Ofcourse this amount has increased with time due to monthly interest or fine.

Now there are other loopholes in Idea previous bills ( Nov Bill has 237 Rs extra feature chrges for which E1-[protected] was raised but never completed). However I'm ignoring that for the moment, as I as a respectable citizen, don't wanna indulge in things which are a wastage of time'.

I’m also currently using IDEA internet. But if Idea continues to haunt me with warnings and threats, I would sincerely think of getting rid of all IDEA services, including my family, relatives and advice to my close friends.
I would also not mind, spreading truth on Social media and my own circle of friends in neighborhood and company.

Please waive off the bill, and save my time from appearing in Lok adalat. All evidence are presented in this document.

Regards
Naim
[protected]@gmail.com