Idea Cellular — Internet and 3G not working

Address:

Mumbai City, Maharashtra

I have changed my cellphone from iphone 5 to nokia lumia 800. Have bought an sim adaptar to convert my iphone nano sim to lumia micor sim and started my new phone. Everything was working fine but internet was not working, i have 750 INR 5GB internet plan, so considering i changed by phone i though there might be some setting issue so i called up the customer care and get all the settings for lumia updated on my phone but still it was not working. It is showing network tower as well as 3G symbol but still it is not working. I have called many times to the customer care and everytime they say the same settings which is not working. After calling almost 5-6 times once i was made to wait arounf 30 mins. They kept on transferring calls here and there and made me wait for so long. In the end i lost my patience and bang the call. Still my problem is not resolved and i am planning to change from idea to some other network. I think the technical team lack the competency to resolve the issue. If still you can find with any solution then do contact or else with in one week i will be changing by number.