[Resolved] Idea Cellular — Internet not activated but charged in the bill

UDAY PADWALKAR

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 401105
Website:	www.ideacellular.com

I'm using idea post paid connection number : [protected], they have added 129 rupees on the bill. But, not such pack has been activated, take off that charge or else we won't pay the bill and will cease to use idea respective number. Kindly fix this or we will stop using idea anymore! Also, plan is of 99 rupees monthly, i has been charged as 149 rupees rental. As i am suffering a loss of 179. Resolve it as soon as possible!!!

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Sep 8, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 27, 2016

Idea Cellular Customer Care's response Dear Customer,

We wish to affirm that your concern has been acknowledged and a complaint for bill dispute has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Aug 08, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular