[Resolved]  Idea Cellular — Internet recharge

Address:Jaipur, Rajasthan, 302004
Website:www.ideacellular.com

I have recharged my no online by amount 199 and money has been debited from acount but data has not been credited...I.e. money is deducted ...but no recharge is done...
Transction id FCMP[protected]

Siriously this is disturbing and a big failure of brand of idea.
Was this information helpful?
No (0)
Yes (0)
Mar 23, 2016
Complaint marked as Resolved 
Nothing has been resolved as yet... Jus asked my contact details. . ... Still havent got my money refunded... Although I have submitted the transction id...
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We understand your concern and regret the inconvenience. To assist you further, please share your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
M idea mobile no is [protected]
And alternate contact no is [protected]

And the thing is not about juz 199 rs.
Its a matter of right and wrong...
Dear Customer,

We tried contacting you on your primary Idea number and alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you, and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16712
    Pending
    793
    Resolved
    9871
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information