| Address: | Hyderabad, Andhra Pradesh |
Hi there,
I was being over charged for Data services my tariff give me 750 MB of free data, but i was still being charged for ever kb i use which took my data usage to Rs1900 odd for the month of july 2014. some have after a long struggle i got the money refunded.
The same happened for the month of Aug and my out going was barred as i exceed my credit limit. I called customer service several times to wait in que for 30 to 40 Mins to speak to supervisor or the agent places the call on hold and disconnected after 10 or 15 Mins. Another twist in the tale is i pay for these calls to costumer services.
Below are the agents who either held the calls or disconnected
Anudeep_reddy
Venkateswarao_k (Lied saying he is escalated the case to next level but when called next day to check the status after being on que of 40 mins and he answered the call, pleaced the call on mute and disconnected )
Sindhura_a
Aparna_j
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