[Resolved]  Idea Cellular — Irrelevant bill charges

Address:	411057
Website:	Idea cellular

My name is rajkumar gosai and this complaint is regarding my idea postpaid sim. Due to uncessary billing i stopped the usage of my idea number in march 2016. My monthly rental plan was for 300 rs but they unnecessarily charged me 2650 rs for the month of feb and when i asked the customer care to providee the details, they simply ignored and said that you have used our services and you will have to pay. I paid the amount although it was not my fault and blocked that card. Buy on the very next month they send me bill of rs 900 claiming that i have exceeded the paln provided by the company. I had a word with customer care number of times and asked them to check the liability of the bill and finally after several call they reverted their bill.in the month of july i visited idea vendor at infosys pune phase 2 and asked him to block my card as i was unhappy with their services, he asked me to call on a number and tell the person on the other side to block the card and it will be blocked. I followed the procedure., but after 2 months, now i am receiving legal notices from company stating that your idea bill is rs 1707 and if it's not paid within 2 days a legal action will be taken. On contacting customer care, they told that your sim is still active and you will have to pay the bill. Now i am not getting that why should i pay if i had followed the procedure i was asked to for blocking my card but then too its not blocked. Its completely not my fault. And rs 1707 bill for what? I haven't used any of their services (Not a single call, nor any data used) from the idea number. I think they are trying to loot people on the name of postpaid sim. And people like us who are employed as well as taking on their higher studies, due ot lack of time, are forced to pay such irrelevant bills. And there are many people like me who are facing the similar issue with idea post paid sim. I urge you to please take strong action against such malpractices and punish such companies for this fraud.