[Resolved]  Idea Cellular — Irresponsibility

Address:

Ludhiana, Punjab

Hey Idea employees, are your PROFESSIONALS or NOT ???? Do you really know about how to deal with customer. Are you EDUCATED or UNEDUCATED persons I am suffering 5-6 time just because of your cheapness you are applying unexpected and unwanted services on my number or without and any solution my number has been closed what RUBBISH. Are you Running a company or DEPARTMENTAL SHOP ????? First of all few month before from idea employees 4 to 5 time some services are activated from idea company like songs activated, change my SMS packs, change my monthly planes something like that. I was very irritated for this I did complaint against this and I am struggling a lot and suffering a lot for this cheapness. And now he was again activated 3G data pack on my number. I was got sms through idea 3G data pack and gprs service was activated on my number. Immediately I was call at customer care and he was telling me this service was not for chargeable for you I was confirming three times and he was again telling me same as this is not chargeable for you. I was tell OK. Can you imagine this service was activated after 45 to 55 days and they charged of me. I can’t imagine which service they are activated on my cell phone that was unwanted and unexpected and I was already confirmed from customer care that was not chargeable but he CHARGED ME. I was shocked and just thinking they are working in communication Company or Pansari ki dukaan ??????????????????? I am thinking in this company which people are working educated or uneducated and I was register complaint against this But he was closed my number without any reason and without Any processing status. They are giving very irresponsibility And Unprofessional and uneducated behaviour. Telling to everyone Connect with IDEA as your OWN RISK. They are no deserving peoples.