[Resolved] Idea Cellular — issue of validity days on internet recharge pack
K
Kumar sadnani
from Srinagar, Jammu and Kashmir
Address:
Lucknow, Uttar Pradesh
Sir, my name is kumar sadnani & i am from lucknow.sir on sept 19th, 2014, I recharged 98 ₹ net pack.
When recharged on 19th sept, I got the sms from idea company which mentioned the expiry
Of 18 days but expiry date was mentioned 3rd October 2014. it was a contradictory msg that shows 14 & 18 days expiry.your website shows on ₹ 98 expiry is 18 days but i got 14 days.It happened with me twice in a month.I launched a complain at your Idea office on 22nd sept & I revisited on 24 sept but Sorry to say that they are not
serious to sortout my complain.Please take a suitable action against lucknow office.I hope that your main official
will sortout my problem.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
We regret the inconvenience caused to you. Please reply with your Idea mobile number and the alternate contact number for further assistance. You can also visit our website, www.ideacellular.com or call 121.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We regret the inconvenience caused to you. Please reply with your Idea mobile number and the alternate contact number for further assistance. You can also visit our website, www.ideacellular.com or call 121.
Thanks & Regards,
Customer Care, Idea Cellular