Idea Cellular Ltd — Internet speed is very slow to other networs

rahul642

Address:

Bidar, Karnataka

Dear sir my mobile number is [protected] I am using idea post paid network already 4 months I used network I already know speed your network I am using smartphone your idea 2G speed of internet is 9 to 15 kbps only sir actually I am suffering you're a waste network please help me above officers actually I am living in district level in central city please help me

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Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We understand & regret the unpleasant experience with internet speed. We'll look into this and revert with an update soon. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 28th Aug 2015, we wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated by us under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 29th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular