[Resolved]  Idea Cellular — misbehave

Address:Mau, Uttar Pradesh

Hey idea, I am from mau u.p. east and idea is the only 3g provider here at my place and i was quite happy with the services as well.i almost use 2gb data on daily basis i[censored] wanna check my no. Is [protected].yesterday when i was using one of your best data pack which is of 46 rs night 1 gb pack.it was all going well suddenly at 4 o clock the net stuck and then it continue till 6 i almost lost my 315 mb data Coz the night pack was only eligible till 6 in the morning. and when it is 6 it starts working fine.may be there was some technical err from your side but it didnt bother me much coz sometime it happens but what most hurt me is when i call to your customer resolution service on 198 the guy named rahul instead of providing me any assistance or sympathy he rebuked me and talke me in such a unprofessional way that hurts me very much..well now i am looking forward to you guys that wether you will provide me some consolation or not or i am lookin straight to change your services to may be some other network...but believe me you will loose a loyal customer.
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Aug 8, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We sincerely regret the inconvenience. We will revert with an update shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 24th Feb 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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