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Mobile Service Providers
Idea Cellular

Idea Cellular — MISGUIDE IN PLAN

Address:Haridwar, Uttarakhand

WE HAVE RECHARGED FROM RS.39 IN IDEA MOBILE NO. [protected] FOR 200 MB WHATSAPP FOR 1 MONTH. AFTER USING (CHATING) WHATSAPP APLICATION BALANCE DEDUCTED IN MAIN BALANCE. WE HAVE TALKED TO CUSTOMER EXECUTIVE BUT NO POSITIVE RESPONSE PLZ DEACTIVATE WHATSAPP PLAN AND RETURN MY MONEY
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Comments

Dear Customer,

We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate on 25th March 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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