[Resolved] Idea Cellular — Misguided regarding recharge | |||
R/ sir My mob no is [protected] i received the flash message 3dec 2016 recharge 302 unlimited phone calling l/n & internet. I have checked my scheme through shopkeeper. He is told me that scheme on your mobile. & i have done my recharge. After the recharge, i have received message 400 min. & unlimited net. Sir i have not use internet. I am call customer care. He/she is told me after 48 hours u have received extra benefits. But today 5 dec 2016 time 1:45 p. M i call customer care. He is told me not extra benefits give u idea co. He is told me this message is bymistake send u Sir i m using my three idea no.[protected], [protected], [protected], plz sort my problem, otherwise i port my mobile no. Any other co. Thank Kamal M:[protected] Was this information helpful? | |||
Jan 8, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 05, 2016 Idea Cellular Customer Care's response Hi Kamal, We sincerely regret the inconvenience. We will revert with an update shortly. Regards, Esther Verified Support Dec 07, 2016 Idea Cellular Customer Care's response Hi Kamal, As per your telecon with our customer service associate on 7th December 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Suhas | |||
2 Comments | |||
Comments
Due to some unavoidable circumstances I could not paid the bill of idea. so we received the call from idea care executive and she used abusive language with my relative (Lady).
Below are numbers from we got call.
[protected]
[protected].
Please take serious actions against it.
Below are numbers from we got call.
[protected]
[protected].
Please take serious actions against it.
Idea Cellular Customer Care's response, Dec 5, 2016
Verified Support
Hi Hrushikesh,
We regret the inconvenience caused to you. To help us serve you better, please share your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
Regards,
Esther
We regret the inconvenience caused to you. To help us serve you better, please share your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
Regards,
Esther
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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My number is [protected] which had bill of 2400 but some how i paid this amount on wrong number [protected].
So pl do need ful about this matter nd remitt to this amount on my number.
Thankx
HIREN PARMAR
[protected]