Idea Cellular — Misrepresented to me

Address:Ahmedabad, Gujarat, 380001
Website:www.ideacellular.com

Dear Sir / Madam, Primary number - [protected] Supplimentry number - [protected], [protected] I purchased the above three connections from your agent on [[protected]] to avail the benefits of easy sharing features referenced above.‎ As I could have received the same plan features in all three connections against fraud without any verification, I believe the connections was misrepresented to me and I therefore wish to make a complaint. I am applying to the easy sharing plan redress scheme for all three connections ( primary - [protected]) ( Supplimentry - [protected], [protected]) on 03rd November 2015. If my complaint is upheld, I require a disconnection of all three connection mentioned to the details prior to November, 2015 and converted into prepaid SIMs. I also wish to claim reversal of my last bills amount in view of the fact that I have been deprived of the use of this connections. Please now investigate my complaint within a week allowed to you. Yours faithfully, Asfak Paliwala +91-[protected] Sent from my BlackBerry 10 smartphone.
Was this information helpful?
No (0)
Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 1st Dec 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information