[Resolved] Idea Cellular — MNP from Docomo to Idea prepaid is not successful. 30 days passed

girish km

from Bengaluru, Karnataka

Address:

560064

Hello, my name is Girish KM . Port from Docomo to idea prepaid([protected]) is not yet done. I am not even getting signal on MNP Sim, then how to call 59059 ? Even I tried the sim in different slots, and Lumia, Yureka 4g and some other mobiles, no signal. Its been almost 30 days.
I visited Care center personally and explained them the above, they told sim got activated, try in some other mobiles. Your service may have fault not our mobiles. Pls resolve this Asap.

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Sep 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2016

Idea Cellular Customer Care's response Hi Girish,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Regards,
Yogesh

Verified Support

Aug 27, 2016

Idea Cellular Customer Care's response Hi Girish,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Mangesh