Idea Cellular — MNP porting request rejected 2 times- Donor code mismatch

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 5th Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

I too am facing similar problem while trying to move from Idea Maharashtra to Airtel Karnataka.

I wonder how could UPC code could be wrong twice. I have been Idea customer since 2004 using various different numbers (3 years in Bhopal, 4 years in Hyderabad and another 4 years in Pune) and now I want to continue my Pune number at Bangalore and I am astounded on how they could disrespect my decision to now move out to some other provider by rejecting my MNP request twice for same reason of incorrect code. I have filled the form myself and I doubt if data entry operators would make this mistake.

Cell number [protected], Last UPC IZ621986, dated 11th September 2015.

Ashiwin,

What was the solution provided by Idea on this matter?

Thanks,
Keshav