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Idea Cellular

Idea Cellular — MNP request declined by IDEA

Address:Pune, Maharashtra

I have put request for MNP on dt 16/03/2015 reference UPC code IZ125763 for my Mob no- [protected] But why same has been declined by IDEA team?? One executive was trying to call me on 16/03/15 evening, but she disconnect the phone without asking me details & didn't call back again. It is the against of TRAI rules. Again i have put one more request on dt 24/03/15 with same UPC code.
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Dear Customer,

We have shared the relevant information with the concerned team. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We regret the inconvenience caused to you. As per your telecon with our customer service associate on 24th March 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate on 30th March 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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