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Idea Cellular

[Resolved]  Idea Cellular — Mobile Internet offer

Address:Thrissur, Kerala

Sir, I am remesh my mobile number [protected]. idea mobile communications 22.5 2015. 12.37pm send to 2 offers. One was 27rs to 350 mb 3g 15days and another 97rs to 1gb 2g 30days. I have recharge 97rs 1gb 30 days 4.34pm but i not received 1gb Internet. Idea mobile communications give 350 mb 20 days. Attached my screen shot to idea mobile sent offer
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for recharge has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We tried contacting you on your alternate contact numbers however were unable to reach you. Please share a suitable time to speak for us to address your query.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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