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Idea Cellular

Idea Cellular — Mobile number deactivated even after payment

Address:Faridabad, Haryana, 121001

I have a Delhi area number [protected]. The company has been imposing 2g services at this age of 4G. My package is 249 no shock bill. But the company has been providing me shock after shock. I am unable to use the free 512 MB 3G pack while 2G pack has been imposed on me. Now they have disconnected the services. Customer care is unable to give any satisfactory reply. Pathetic services.
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Comments

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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