[Resolved]  Idea Cellular Mumbai — Regarding the Monthly Bill

Address:Mumbai City, Maharashtra

Dear Idea Consumer Service, I am using Idea post paid connection([protected]) from last four years in between i have converted into prepaid but in last month again i have took a new connection on same number. i have received my monthly bill but in this bill lost of bill is generating in GPRS use. Where i have a Vodafone data card for Internet SIM i am using GPRS through Vodafone only. Then why this charges have been added. if i have used the GPRS from idea SIM please share me details. Other wise i have already paid amount.please check my account at idea. My SIM is blocked from last 1 week i am not able to get any personal SMS and calls. my work is getting hampered. Requesting you please check the same and provide proper solution. Otherwise i have to go other operators. Waiting for your quick response. Krishna Singh [protected]
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Aug 9, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We request you to provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular

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