[Resolved] Idea Cellular — My bill for september 2016

Kiran Chande

from Sirur, Maharashtra

Address:	Wardha, Maharashtra, 442301
Website:	Idea

My bill shows charges of Internet 801/- for changing plan. I have received call from customer care that it will be waived but now customer care telling that it will be not waived. Also on phone customer care is not lodging my request. I am your valuable customer. If complaint not resolved i have to switch idea to another network
Please do the needful
Regards

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Oct 31, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2016

Idea Cellular Customer Care's response Hi Kiran,

We sincerely regret issue with your Idea mobile bill. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.

Regards,
Yogesh

Verified Support

Sep 24, 2016

Idea Cellular Customer Care's response Hi Kiran,

As per your telecon with our customer service associate on 24th Sept 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Regards,
Yogesh

Verified Support

Sep 30, 2016

Idea Cellular Customer Care's response Hi Kiran,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh