Idea Cellular — My data is being deducted even though the net pack is turned off

Address:Bhopal, Madhya Pradesh, 462016

Hello
I have just ported from Airtel to idea and from the day the day 1 I am facing a lot of issues. I have being charged for the data consumption even though my data pack is turned off. When i raised the support ticket the give me all sort of lame excuses and manipulating my statements. Just to close the case they make false statements and in return it is never fulfilled.
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Hi
You can reach me at [protected].
Dear Customer,

As per your telecon with our customer service associate on 8th Feb 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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