Idea Cellular — My Idea No. [protected] | |||
had taken a Idea SIM From Shiv Shakti Enterprises (Sector 17A Gurgaon[protected]) on dt 29.12.2014. Mr. Virat Yadav had attended to me. I booked tariff plan No Bill Shock 249 (This plan offered 3G Data 512 MB). after few days using Idea SIM i found that My data pack show 2G Data 400 MB freebe. then i visit to Idea Store Shiv Shakti Enterprises (Sector 17A Gurgaon[protected]). and talk to Mr. Virat Yadav. He said to me that do't warry about. I checked that your plan is correct and data pack is 3G. on 20 Jan 2015 i m total shock with idea bill. Inline image 1 My Mobile Invoice have two plan but in my data segment so much confusion Please give me waiver of internet usage as per below mention details : 512 MB Data = 524288 KB For Prorate basis 1 Day =524288/30= 17476 30 Dec - 19 Jan = 17476 X 21 = 376002 Add : 100 MB Booster PACK 102400 Total MB as per prorate basis =102400+376002=469402 Then GPRS Charges is[protected]= 57218*0.04/10 = 229 4 Paisa per 10 KB Please do the needful -- Thanks & Regards Sorabh Mishra Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Dear Customer,
We have thoroughly checked your Idea account details and it is found that the charges are levied correct in your bill towards GPRS as per plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We have thoroughly checked your Idea account details and it is found that the charges are levied correct in your bill towards GPRS as per plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Yes You are correct as per Tariff Plan but i am not satisfied with your answer as per my selected plan
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular