Idea Cellular — net usage

Address:Nizamabad, Andhra Pradesh

Dear sir my mobile no [protected] and I recharged with rs 25 net balance on 22/09/14 at 10 pm and used up to 11.50 pm when I turned off I received message that 50 MB data is used . Actually iam not downloaded any thing just kept my phone mobile data on. In this regard i called c care office first time I interacted with harika and not able to give any information and she transferred call to superior and I have been waited around 20 minuts in phone but I am unable to talk. And second time called this I recieved very bad response from executive there is nobody to give correct information this is very bad customer from idea
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We apologize for the inconvenience caused to you. We have noted your concern. We will get in touch with you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that your complaint for GPRS has been resolved and refund of Rs.23.7/- credited into your Idea account towards VAS services. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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