Idea Cellular Network — Postpaid service complaint

Address:560091

Hi this is boopathy from bangalore.On 21st Apr My postpaid porting was successfully registered with idea from airtel.from 21 st to 23 rd i did not get any network and after that i have received new sim card on 23 rd april.As per idea team the offer is unlimited STD and local calls with all over india roaming free and 7GB 4G network free for a month.the plan is Rs.1150.the problem is i was travelled from bangalore to vijayawada on 24th april.when i was reached andhra pradesh the network is available and i can use 2G data network but i cant receive incoming calls and not able to make outgoing calls.still i am in andhra almost 4 days i was not able to reach anyone.i called that sim operator they answered first 2 days and told me will get you back.after 2 days they are not attending my calls even i sent msg also but no response from them.i am Manager of the company this 4 days i have lost lot of business and i feel very bad with this network.kindly help me to get the issue solved and i need compansation from this network as i lost lot of business opportunity.Once i back to karnataka my first duty is to port again from this idea network.Worst Network and support.how they fraud the peoples( what an idea sir ji.)
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Hi this is boopathy from bangalore.On 21st Apr My porting was successfully registered with idea from airtel.from 21 st to 23 rd i didnt get any network and after that i have received new sim on 23 rd april.As per idea team the offer is unlimited STD and local calls with all over india roaming free and 7GB 4G network free for a month.the plan is Rs.1150.the problem is i was travelled from bangalore to vijayawada on 24th april.when i was reached andhra pradesh the network is available and i can use 2G data network but i cant receive incoming calls and not able to make outgoing calls.still i am in andhra almost 4 days i was not able to reach anyone.i called that sim operator they answered first 2 days and told will get you back.after 2 days they are not attending my calls even i sent msg also but no response from them.i am Manager of the company this 4 days i have lost lot of business and i feel very bad with this network.kindly help me to get the issue solved and i need compansation from this network as i lost lot of business opportunity.Once i back to karnataka my first duty is to port again from this idea network.Worst Network and support.how they fraud the peoples( what an idea sir ji.)
Dear Customer,

We regret the unpleasant experience. Kindly share your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Hello, My Idea mobile number is [protected], My alternate number is [protected]. I could not make any outgoing call from my idea number as at the time of dialling network is not available.
I Have not received any support and solution for this problem, i will face this legally.
Dear Customer,

As per your telecon with our customer service associate on 30th April 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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