Idea Cellular — New Connection [protected] | |||
I had purchased a new Idea postpaid number on[protected]. I had paid Rs 300 and also provided my documents along with the signed application form on the same day. The person told me that a verification will be conducted and thereafter my mobile number will be activated. The verification was conducted on[protected] but no confirmation message was given to me whether the verification was positive or not. Thereafter I visited the Idea store and they told me that I have been given a wrong sim card. There after on 16 April 2015 a message on my other mobile number was given to me that my request has been cancelled for the new number. Now neither my mobile number is being activated nor my funds are being given back to me. My Idea Mobile Number is [protected] and sim number is[protected]. Request you to please assist me in this issue. Thanks Akash. Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Dear Customer,
We tried calling you on your given numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
We tried calling you on your given numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
Sir my contact number is [protected]
Dear Customer,
As per your telecon with our customer service associate on 18th April 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 18th April 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We deeply regret the inconvenience. We have noted your concern. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular