It is with a very heavy heart to bring to your kind notice about
the looting, cheating, harassment and mental tension created for their
gentleman customers by IDEA. As follow:
1. That we have four numbers [protected],
[protected]; [protected] and [protected] in the name of my daughter in law Mrs
Tarandeep Kaur under corporate group. (Chief Khalsa Diwan Educational Society,
Amritsar)Such nos are working from the last 7 to 8 yrs.
2. Payments were made well in time, though their
bills are received late even after due dates. Will they defer the
penalties due for late delivery fault?
3. For mobile no [protected], they
charged excess amount of Rs466.72 plus taxes their upon due to their
fault, for which we have to fight a great struggle to rectify the bill.
4. Still payment against this no ([protected]) is
excess/ pending towards IDEA which they are using illegally.
5. That IDEA stopped the operation of
[protected] with effect from December 30, 2014 reason best known to them.
6. When the documents of all the four numbers
are submitted for up gradation, why documents are not updated reason best known
to IDEA
7. Is it possible that documents for three nos
are submitted and not of fourth one - when the documents are same for all
the four numbers. It might have misplaced by IDEA and even if misplaced, it can
be uploaded from others three copies.
8. It is a clear case of
looting, cheating, harassment and creating mental tension to the gentle
customers. Closure of no from the last one month has created a lot of problem
and in spite of repeated request they did not bother to rectify its own fault
because many a times the complaint is made against IDEA and they are shame
proof just looting the customers. They did not bother to attend the complaints
made to them - nearly nine to ten complaints were made, but all in vain. Even
complaint referred to TRAI did not bear any fruits.
t is clarified that Indian
Government is stressing/adopting for paperless economy while IDEA are
demanding multiple copies of hard papers -unwanted and unnecessary wastage of
papers.
10. In spite of
this, the desired documents were resubmitted thrice to one of IDEA agency
namely, Sai Communication Putligarh Amritsar four days backs, but still the
number is not operational. It is clear that IDEA is creating unnecessary
harassment and mental tension for no fault of the customers.
11. It is advisable to set IDEA office in order
and not to create avoidable harassment to the customers. All the consequences
will be upon IDEA by highlighting the matter in the media both the
electronic as well as print and file the case in the consumer court did not
bear any fruit and they are fully adamant of this.
It will
be highly appreciated if you please upload the story.
With warm
personal regards
Dr Gursharan
Singh Kainth
Director
Guru Arjan Dev Institute of
Development Studies
14-Preet Avenue, Majitha Road
PO Naushera, Amritsar 143008
M No 91- [protected]
Tel. No[protected]
website: www.idsasr.org Was this information helpful? |