[Resolved]  Idea Cellular — No satisfactory services

Address:	Ahmedabad, Gujarat, 380009
Website:	Ideacellular.com

This is Rathin vaghela from ahmedabad having postpaid connection with your company. While making payment of bill through paytm I worngly entered someone else's no (prepaid number) and I want to get refund of it and even that default beneficiary is also ready to transfer the money through his mobile but when i called the customer care, executive deepika said me to visit idea care and she was very sure that idea will make the money transferred to my account and when I visited idea store situated in chandkheda, they first denied me to do it and then the executive deepika talked to him and said me if they don't do it, make a call again . I sat there in the store for more than an hour and then the manager denied me again that he can't make it possible .
I called on customer care again and then executive kalpesh also denied me for it he transferred the call to Krishna who said to call the prepaid department . I talked to them for around half an hour . wasted 2 hour time on it and what did I get NOTHING . All they know is how to make the customer fool . while I was talking to cuatomer care executive, I was asked to stay out of the store because according to them they were getting irritated . Who the hell are they to talk me like this . I am a customer and I can stay there in the store until and unless I'm not satisfied .
Now all I want is the way that lead me to the solution otherwise I'm gonna make it a big issue and will gonna sue in the customer redressal court . call me @[protected]
Email : tanvir.[protected]@yahoo.com