[Resolved]  Idea Cellular — Nobody is resolving mine Net Speed Problem from last 35 Days.

May 02, 2015

Updated by Sandeepjj Myself Mr. Sandeep Jadhav had taken a Postpaid Internet Plan of 5 GB for Rs. 750/-.
But the Plan I had taken considering the Best Net speed which will help in my official duties. But right from activated from 26th March 2015, I am suffering the Speed Problem as well as the Operating Problem. Actually I am using Micromax A120 Mobile with one of the Sim with Airtel and the other in Idea. But the Idea Internet when tried to use, shows only 3 signal bars whereas my airtel shows all the four signal bars with Good Speed. Problem for Idea is that due to only three signal bars, the internet speed is slowly accessed which takes almost 20-30 secs to open the webpage which is making me really disappointed. Secondly when I interchanged my Sims card locations within a mobile, same problem is suffered to me. Also when accesssed after few mins, 3G network converts into 2G network and again the Speed is becoming slow. So no 3G Continuity is seen.
Second part, When I had talked to the Customer Executives, Supervisors, & Technical team for the same, NONE OF THE PERSON IS HELPING ME. They take my complaint several times, and said me that your issue will be resolved till 11th April, 23rd April, 29 April & now today again 7th May is given. Why so much times Committments are given but no resolution is done. Another thing is that, they close the Complaint without making me aware at their own. WHY WHY WHY such harassment is done to me.

My main planning for taking the Idea Plan is for INTERNET but I am not being supported for the same. Kindly do resolve the issue asap. The same problem is observed whenever I move in Pune at any location.

PLZ PLZ PLZ close the matter Quikly and make free from the INTERNET SPEED problem