[Resolved]  Idea Cellular — Non activation from post paid to pre-padi

Address:

Pune, Maharashtra

I had a pre paid Idea sim card for the last 3 years . The Idea company customer care pressurised me gave me and post paid card. I was paying very high bills on the same. Hence I want to convert to pre paid. For which I had to spend a lot and visit the Show room n number of times. Which is about 15 km from my residence. I was asked to give the ID proof. I have given by mistake my old residence proof. I donot know that when I already having the same no for the past 3 years and the Post pay Bill were sent to my residence. Why have the Idea rejected my application for pre paid. Kindly activate the prepaid No [protected] at the earliest .I can give the ID proof of the new address. I am a Central Govt employ