[Resolved] Idea Cellular — Non activation of pep aid replacement sim.

ar54

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Idea cellular

A pre paid replacement sim (Hlr-3) no.[protected] bearing imsi no.[protected] has been issued against an already active sim issued earlier for my mobile no.[protected] on 20th june 2016 at around 7 pm by idea cellular outlet at silver tower sector-18, noida.
The replacement sim was to be activated and the existing sim had to be deactivated immediately.
Even after the lapse of nearly 18 hours the replacement sim issued on 20th june 2016 has not been activated as yet. The existing sim issued earlier also has not been deactivated.
Therefore the pre paid sim no.[protected] may please be activated immediately

Was this information helpful?

No (0)

Yes (0)

Aug 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jun 26, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate on 26th June 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular