[Resolved]  Idea Cellular — non activation of roaming pack

Address:

Gurdaspur, Punjab

i mistakingly send a request to activate ISD service from Internet portal on 31/12/2014, instantly the customer care was called and i request them to cancel the request .they assure me to cancel the request and activate the request of national roaming pack on [protected].I also visited IDEA SHOWROOM, NEAR BUS STAND, BATALA, PUNJAB.I fill the customer service form to activate the national roaming pack.But they were not able to activate my request even after 7 days.I called customer care many times and also talked to senior officers, but they were not able to service my request.Even i hire a complaint against idea showroom, the request was not processed even on the last day of complaint action.I ask them to waive my money due to their technical problems.but they didn't respond.I tried to contact the retention department, but even they didn't respond. Name: Taran Preet Singh Cellular Network:IDEA Phn.No. [protected] &; [protected] Network:Punjab